Shipping Policy

Shipping Policy

Order Processing

Processing Time: Orders are processed within [1-3 business days] of receipt. Orders placed on weekends or holidays will be processed the next business day.

Order Confirmation: You will receive an email confirmation once your order is placed. A second email will be sent when your order is shipped, including a tracking number.

Shipping Methods & Delivery Times

Standard Shipping: [5-7 business days]

Expedited Shipping: [2-3 business days]

Overnight Shipping: [1 business day]

Note: Delivery times are estimates and may vary depending on your location and unforeseen delays by the carrier.

Shipping Rates

Standard Shipping:

Expedited Shipping:

Overnight Shipping:

International shipping rates will be calculated at checkout based on destination and shipping method.

Shipping Destinations

We currently ship to [list of countries or "worldwide"]. Please note that due to certain restrictions, we are unable to ship to some locations. If you have questions about shipping to your location, please contact our customer service team.

International Shipping

Customs, Duties, and Taxes: Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our [tracking page/link] or the carrier's website.

Missing or Lost Packages

If your tracking information shows that your package was delivered but you have not received it, please contact our customer service within [7 days] of the supposed delivery date. We will investigate the issue and do our best to resolve it promptly.

Returns & Exchanges

Please refer to our [Return Policy page/link] for information on how to return or exchange an item.

Contact Us

If you have any questions or need further assistance with your order, please contact our customer service team at info@thecellula.com or 88249 92758